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Blog Category: Pied Piper

Study Finds Mercedes Benz Tops List For Best Dealership Experience

It’s probably not too surprising to most car shoppers that dealerships selling luxury car brands treat their customers the best, with Mercedes-Benz topping the list for 2011. Pied Piper PSI, a company that monitors consumer satisfaction for the automotive industry, sent more than 3500 mystery shoppers to dealerships across the United States to measure how well people shopping for vehicles were treated by each brand’s staff.

The top five dealerships in the study were: